Privacy Policy

Southern African Hindu Samaj of Victoria (SAHSOV)

ABN: 89 267 305 376
Location: Scoresby, Melbourne VIC 3179
Email: namaste@sahsov.org.au
Website: https://sahsov.org.au

1. Who we are

Southern African Hindu Samaj of Victoria (SAHSOV) is a community organisation dedicated to bringing people together to celebrate, preserve, and promote our Southern African and Hindu heritage in Victoria, Australia. This Privacy Policy explains how we collect, use, store, and protect personal information.

2. The personal information we collect

We may collect personal information when you:

  • register for membership

  • submit an online form

  • contact us by email or through the website

  • register for events or activities

  • volunteer or express interest in supporting SAHSOV

Depending on what you submit, this may include:

  • full name

  • email address

  • phone number

  • suburb or postcode

  • family/member details (if included in membership registration)

  • information you choose to share with us (for example, volunteering interests)

We try to collect only what we actually need.

3. How we collect personal information

We collect information in a few ways:

  • directly from you (forms, email, registrations)

  • automatically via the website (basic analytics, cookies, IP address, browser data)

4. Why we collect and use your information

We collect and use personal information for purposes connected to SAHSOV’s operations, including to:

  • process and manage memberships

  • communicate updates, events, and community news

  • organise and run community events and cultural activities

  • respond to enquiries and provide support

  • manage volunteers and community participation

  • meet legal, regulatory, and safety obligations

We do not sell your personal information.

5. Emails and communications

If you join SAHSOV or submit forms, you may receive emails from us relating to:

  • membership and community updates

  • upcoming events or initiatives

  • administrative matters

You can opt out of non-essential communications by emailing namaste@sahsov.org.au.
Note: We may still contact you for essential membership or administrative matters.

6. Payments and financial information

If SAHSOV collects payments in future (for example membership fees or event fees), payment processing may be handled via trusted third-party providers (such as payment gateways). SAHSOV does not typically store full credit card details.

If payments are collected offline or later, we will only use the details necessary to manage that payment and record keeping.

7. Sharing your information

We may share personal information only where reasonably necessary, such as:

  • with service providers who help run the website, forms, or email systems (for example website hosting, form tools, email services)

  • where required by law

  • to protect the safety of individuals or the community, where appropriate

Any third parties we use are expected to handle information responsibly.

8. Cookies and website analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance and content. This may include information such as:

  • pages visited

  • time on site

  • device type and browser

  • approximate location (suburb level, not exact address)

You can disable cookies through your browser settings, but parts of the site may not function properly.

9. How we store and protect information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Personal information may be stored electronically (for example, within our website database, email records, and secure admin tools). Access is limited to authorised committee members or approved administrators.

10. How long we keep information

We keep information only for as long as needed to:

  • manage membership and community engagement

  • comply with record-keeping obligations

  • support our operations

When information is no longer required, we take reasonable steps to delete or de-identify it.

11. Access and correction

You can request access to the personal information we hold about you, and you can request corrections if anything is inaccurate. Email namaste@sahsov.org.au.

12. Privacy complaints

If you have a privacy concern or complaint, contact us at namaste@sahsov.org.au. We will take it seriously and aim to respond within a reasonable timeframe.

13. Changes to this Privacy Policy

We may update this policy from time to time. The latest version will be published on our website.

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